Terms of service

Block & Bounce – Terms of Service

Effective Date: [Insert Date]

Welcome to Block & Bounce. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. About Us

Block & Bounce is a UK-based business providing children’s educational toys and party goods. Our registered address for returns is:

Unit 3 Queensberry Centre
150 London Road
Copford, Essex
CO6 1BQ
United Kingdom

For any queries, please contact: [Insert Contact Email]

2. Use of the Website

You agree to use this website for lawful purposes only and not for any fraudulent or harmful activity. You must be at least 18 years old or have permission from a parent or guardian to make a purchase.

3. Product Information

We make every effort to ensure product descriptions, images, and pricing are accurate. However:

  • Product colours may vary slightly from images due to screen settings.

  • Measurements are approximate.

  • Availability is subject to change without notice.

We reserve the right to modify or discontinue any product at any time without liability.

4. Pricing and Payment

All prices are listed in GBP (£) and include VAT where applicable. We accept secure online payment via credit/debit card and other methods as listed at checkout.

We reserve the right to correct pricing errors and refuse or cancel orders at our sole discretion if pricing or availability is incorrect.

5. Orders and Shipping

Once your order is placed, you will receive an email confirmation. This does not constitute acceptance of your order. We reserve the right to refuse or cancel an order at any time, particularly in cases of suspected fraud.

Delivery times are estimates only and are not guaranteed. Block & Bounce is not responsible for delays caused by courier services, customs, or other factors beyond our control.

6. Returns and Refunds

Our returns and refund policy is governed by the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015. Please refer to our Returns & Refunds Policy for full details.

Note: Certain hygiene-sensitive items (e.g. teething toys, rattles) are non-returnable if unsealed, as outlined in Regulation 28(3)(a) of the Consumer Contracts Regulations.

7. Limitation of Liability

To the fullest extent permitted by law, Block & Bounce will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

We do not accept liability for:

  • Incompatibility with other products

  • Errors or inaccuracies in product listings

  • Delays or failures due to events beyond our control (force majeure)

Our total liability to you shall not exceed the total amount paid for the item(s) in question.

8. Intellectual Property

All content on this site, including logos, text, graphics, images, and product names, is the property of Block & Bounce or its content suppliers. You may not reproduce, distribute, or use this content without written permission.

9. Privacy

Your personal information is processed in accordance with our Privacy Policy. By using this site, you consent to such processing and warrant that all data provided by you is accurate.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

11. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after such changes constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms, please contact us via the 'Contact us' Page.