Shipping policy
Shipping Policy
Last updated: [Insert Date]
At Block & Bounce, we’re committed to delivering high-quality products directly to your door with care and efficiency. Please read below for details on how we process and ship your order.
📦 Order Processing
Once you place an order, you’ll receive an order confirmation email detailing your purchase and estimated delivery timeframe. Orders are processed promptly and passed to our trusted fulfilment partners for dispatch.
We aim to process all orders within 1–2 business days, excluding weekends and public holidays.
🚚 Shipping Timeframes
All orders are shipped using reliable international courier partners. Delivery times may vary depending on the product and destination, but typical delivery is within:
➡️ 5 to 14 business days
Please note that during peak periods (e.g., holidays or sales), slight delays may occur. You’ll receive a shipping confirmation email with tracking details as soon as your order is on its way.
🌍 Where We Ship
We currently deliver across the UK. All deliveries are tracked, and we aim to keep you updated every step of the way.
📫 Shipping Fees
We offer flat-rate shipping on all orders, which will be clearly displayed at checkout. Occasionally, we may offer free shipping promotions — be sure to subscribe to our newsletter to stay in the loop!
❗ Delays or Delivery Issues
While we work with trusted logistics partners to ensure timely delivery, delays can occasionally happen due to customs, local couriers, or other unforeseen circumstances. If your order hasn't arrived within 16 business days, please contact us and we’ll be happy to help.
🛒 Multiple Item Orders
Some products may be shipped separately to ensure the fastest possible delivery. If this happens, you’ll receive multiple tracking updates.
✉️ Need Help?
For questions about your order or delivery, contact us via our 'Contact us' page.